Support
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FAQ
How do I connect to the pool?
Visit our connection guide for detailed instructions on how to set up your mining software and connect to our pool.
When will I get paid?
Payments are processed automatically once you reach the minimum payout threshold. You can check your current balance and payment history in your dashboard.
My worker is not showing up
It may take up to 5 minutes for a new worker to appear on the dashboard. If your worker still doesn't show up, verify your mining configuration and ensure you're using the correct wallet address.
What are the pool fees?
Our pool maintains a competitive fee structure of 0.8%. This fee helps us maintain and improve the pool infrastructure to provide stable and reliable mining services.
How can I improve my mining efficiency?
To optimize your mining efficiency, make sure your hardware is properly cooled, use the latest mining software, choose an appropriate difficulty level for your hardware, and regularly check for updates to your mining software.